Pay for what you use, nothing else
No subscription is required to use Plug Yangu. Joining is free for everyone, and every fee is shown before you confirm.
Creating an account is free — for clients and providers
Clients pay a connection fee only when they send a request (KSh 30 – KSh 300 depending on the service). New clients who install the app start with KSh 300 of wallet credit.
Upgrade only if it pays for itself
Plans lower your per-job fees and lift your visibility. You can start on the free tier and change later.
Basic plan for new service providers. Get started with no monthly fee.
- 5 portfolio photos
- Standard acceptance fees
- Listed in provider search
- Basic profile
- Standard search listing
- Accept requests
For growing service providers who want more visibility.
- 15 portfolio photos
- 10% acceptance fee discount
- Listed in provider search
- Enhanced profile
- Priority support
For established service providers who want premium features.
- 30 portfolio photos
- 20% acceptance fee discount
- Featured in search results
- Featured in search
- Verified badge
- Priority support
Top-tier plan for professional service providers.
- 50 portfolio photos
- 30% acceptance fee discount
- Featured in search results
- Top search placement
- Premium verified badge
- Dedicated support
- Analytics dashboard
Standard access with regular connection fees and request tools.
- Standard connection fees
- Browse providers
- Send service requests
- Favourites & reviews
Save on every connection and get priority when matching providers.
- 20% connection fee discount
- Priority request routing
- Saved preferences
- Spending analytics
Maximum savings with free broadcast requests and dedicated support.
- 40% connection fee discount
- Broadcast requests free
- Dedicated support
- Full spending analytics
Every fee, in one place
These figures come straight from our live settings — not a brochure.
| What | Who pays | Amount |
|---|---|---|
| Connection fee Charged when a client sends a service request. Varies by service and shown before you confirm. | Client | KSh 30 – KSh 300 |
| Acceptance fee Charged to the provider when they accept a job. No percentage is taken from the price you agree with the client. | Provider | KSh 30 – KSh 300 |
| Wallet top-up M-Pesa STK Push, minimum KSh 100. Safaricom's own charges still apply on their side. | Anyone | Free |
| Unused wallet credit refund Wallet credit is for platform fees only. Job payments stay off-platform. Leftover top-ups are handled by support / admin. | Support | Via support |
| Late cancellation Free before a provider accepts. After that, this share of the connection fee is retained. | Client | 50% |
| Monthly account fee There isn't one. Plans above are optional extras, never a requirement to trade. | Anyone | Free |
Fees can change as the platform grows. The amount you will be charged is always displayed in the app before you confirm.
Before you spend a shilling
Start on the free tier
No card, no subscription, no commitment. Upgrade later only if the numbers make sense for you.